At Monir Store, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
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Returns: You may return items within 14 days of delivery in their original, unused condition with tags attached.
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Refunds: Once we receive and inspect the item, we’ll notify you and process your refund to your original payment method.
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Exchanges: If you need a different size or style, we’re happy to offer an exchange (subject to availability).
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Non-returnable items: Sale items, earrings, and gift cards cannot be returned for hygiene and safety reasons.
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Shipping costs: Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
For any refund or return requests, please contact us at:
📧 rezamoe55@gmail.com